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Complete a PIPS 11 form to obtain an SOI and update the SOI contact information. Approved employees are the only individuals who may receive information by telephone.
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The SOI should update this list regularly. The authorized contacts must be able to answer identification questions posed by Telephone Liaison before information will be provided.Įach Security Office is responsible for providing DCSA with an official mailing address, contact information, and an approved list of employees authorized to request information about agency cases in process.
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Only these "Authorized Contacts" approved by DCSA may obtain detailed case information. Security offices are responsible for designating security office employees (authorized contacts) who may contact DCSA to obtain SII data (detailed information about a case). Each Security Office is issued a unique alphanumeric four-character identifier from DCSA, the Security Office Identifier (SOI), which is used to identify the appropriate agency official who will receive case results, data, or other information from DCSA.
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SOI Authorized Contacts must have a favorable determination based on the results of, at a minimum, a Tier 2.Īn agency's Security Office is responsible for receiving completed investigation reports from DCSA, controlling the agency's cases, and making the suitability and security determinations on individuals being investigated for employment. Security/Suitability Investigations Index (SII) data is not available to the SON. Everyone authorized by the head of the Submitting Office can use the SON to obtain information on the case status of a background investigation from DCSA, provided the caller can answer the questions asked by Telephone Liaison. Submitting offices may have multiple SONs. Agencies are required to keep the contact information for their SON current and accurate. To obtain an SON from DCSA, complete a PIPS 12form. The SON identifies the office that initiates the investigation and is recorded in the appropriate Agency Use Block (AUB) of the SF 85, SF 85P, SF 85P-S, and SF 86. Authorized contact at gaining SON/SOI who takes jurisdiction of the investigationĭCSA assigns a unique four-character alphanumeric code, known as the Submitting Office Number (SON), to each office that requests investigations from DCSA.Authorized contact at originating/losing SON/SOI who granted permission for the change.Current OPM case number and subject name.If the originating agency grants permission for the gaining agency to take jurisdiction over the pending investigation, the gaining agency will send an email request to: The email request must state "Request to change SOI" in the subject line and include the following in the text: **Action is available to the SON/SOI contact if the requester received approval from the original requesting agency. *Action is available to an SON/SOI contact if the requester is listed as an authorized contact on the SON/SOI of the respective investigation. For more information about accessing CVS, see information under the Information Systems menu.
#Fingerprint cards verification#
If your agency has access to the Central Verification System (CVS) the below information can also be obtained electronically. When calling Telephone Liaison, please have necessary verifying information. If you are listed as an authorized contact from a Submitting Office (SON) or Security Office (SOI),you may obtain the following information via the DCSA Telephone Liaison who can be reached by dialing (724) 794-5228.